Contact
How to reach Community Ride Hub, and what to do if it is urgent.
In an emergency
If someone is in immediate danger, call 999. If you need urgent help that is not life-threatening, you can contact 111 (health) or 101 (police, non-emergency). Community Ride Hub is not an emergency service, does not run an out-of-hours line, and cannot respond in an emergency. Please do not wait for a reply from us.
Ways to contact us
Community Ride Hub is a small organisation preparing to operate its transport services. The routes below are the ones we can offer today. Where a detail is not yet set, we say so rather than guess.
- Telephone
- A telephone number has not yet been published. Email is the reliable route for now.
- Postal address
- 39 Craven Park, Harlesden, London, NW10 8ST (registered office; interim while Community Ride Hub prepares to operate)
- Office hours
- To be confirmed.
- Typical response time
- We have not yet set a published response-time commitment.
Who to contact about what
- General enquiries, partnerships, funders and press — email us at hello@communityridehub.org.uk.
- Making a referral or asking about membership — see the become a member and referral pages, which route to the right place directly.
- Compliments, complaints or concerns about a service — see our compliments, complaints and concerns page.
- A safeguarding concern about a passenger, member, driver or volunteer — see our safeguarding page. Do not use the general enquiry route for this.
Contact form
What happens to what you send
This form records your message so we can reply. Please do not include medical details or anything highly sensitive. For referrals, membership, complaints and safeguarding, use the dedicated pages — they route to the right place.
Not sure who to contact?
If you are unsure which page or route is right for you, email us and describe what you need — we will point you the right way.