Vehicle accessibility
Accessibility is a design requirement for Community Ride Hub's fleet, not an extra. This page sets out our intentions while the exact specification is still being finalised.
Our approach
We want people who use a wheelchair, a walking frame, or who otherwise struggle to board an ordinary vehicle to be able to travel with Community Ride Hub as easily as anyone else. That means choosing vehicles for accessibility from the outset, rather than converting standard vehicles as an afterthought, and training every driver to use accessibility features correctly and safely.
What we intend our vehicles to offer
- Low-floor or ramp access suitable for wheelchairs and scooters where the vehicle type allows
- Secure wheelchair restraint points, fitted and used correctly by trained drivers
- Space and support for walking frames and other mobility aids
- Seating and handholds suitable for people who need extra support to sit down or stand up
- A welcome for assistance dogs on board
Fleet specification in progress
The exact number, type and specification of vehicles in Community Ride Hub's fleet is [TBC], as decisions on procurement and funding are still being made. We will publish concrete detail — including how many wheelchair-accessible vehicles we operate — once our fleet plan is confirmed, rather than describing a fleet we do not yet have.
Support beyond the vehicle
Accessibility is about people as much as vehicles. Drivers are expected to complete MiDAS or equivalent passenger assistance training, and to help members from their front door to the vehicle and back again. Full detail on driver standards is set out on Our standards.
This is not a booking service yet
Community Ride Hub is preparing to operate. No vehicles are currently in service, and this page describes our intentions rather than a confirmed fleet.
Tell us about your accessibility needs
If you have specific requirements, let us know when you register your interest so we can factor them into our planning.